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A bug is any defect, misunderstanding, issue or failure within a company, project or computer system. Whether it’s called a bug, a pest or a nuisance, it all adds up to an annoyance and a less efficient work place. A bug tracking system works as a virtual hunter that stalks bugs as they reappear and squashes them out. It’s an automated program that captures and monitors these pesky creatures, so that they actually get dealt with, instead of the reoccurring “oh yeah, we need to do something about that”.
Like equipment failure, a bug slows down a company’s operations. It can result in the loss of human resources as employees deal with the problem. A project can also literally stand still if the bug is irritating enough. The result is lost revenue. Thus, the biggest benefit of a bug tracking software system is that it deals with these bugs once and for all, not as they continually come up. After all, it’s not called a “bug” because it’s a pleasant thing to encounter.
A software system like this is important to have because it maintains a record, as well. An employer will know what went wrong, when it occurred and how it was ultimately solved.
Bugs be gone!
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